Gaya APA

Reni, Sri. (1996). Management Action Guides Membangun Loyalitas Pelanggan Creating Customer Loyallity . Jakarta: PT. Gramedia Pustaka Utama.

Gaya Chicago

Reni, Sri. Management Action Guides Membangun Loyalitas Pelanggan Creating Customer Loyallity. Jakarta: PT. Gramedia Pustaka Utama, 1996. Text Book.

Gaya MLA

Reni, Sri. Management Action Guides Membangun Loyalitas Pelanggan Creating Customer Loyallity. Jakarta: PT. Gramedia Pustaka Utama, 1996. Text Book.

Gaya Turabian

Reni, Sri. Management Action Guides Membangun Loyalitas Pelanggan Creating Customer Loyallity. Jakarta: PT. Gramedia Pustaka Utama, 1996. Text Book.